Shipping Policy
At Dr Trimp, we strive to ensure that your orders are processed and delivered efficiently. Please review our shipping policy for more information on shipping times, costs, and procedures.
1. Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method chosen.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
3. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
Dr Trimp is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
5. Damages
Dr Trimp is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Contact Us
If you have any questions about our shipping policy, please contact us at help@drtrimp.com.